Posts categorized under Residential Customers Archives - Powerlines

Seattle City Light 2022 Rate Increase

Update January 4, 2022: City Light became aware of an error in our billing system that resulted in some Seattle City Light residential customers receiving bill notifications on Jan. 4, 2022, that show double charges for the same usage. The error was limited to a subset of approximately 12,500 residential customer bills processed. We have paused all… [ Keep reading ]

Seattle City Light Unveils new site in Burien for Public Electric Vehicle Charging

On Friday, Dec. 3, Seattle City Light and the City of Burien held an event to officially unveil our latest public electric vehicle (EV) fast charger in Burien. The charging station, located at the Burien City Hall/Library, includes the utility’s 17th public fast charger and is the second location in… [ Keep reading ]

Customer Satisfaction Research Underway

City Light has partnered with DHM Research to conduct a customer satisfaction survey on our behalf beginning September 30. This research will be done in two phases. In phase one, customers will be randomly selected and contacted by phone or text inviting them to take a brief (15 minutes) survey… [ Keep reading ]

This Summer, Stay Cool and Save Energy

It’s hard to believe that summer is already here! With temperatures creeping up into the high 80s this weekend and beyond, it’s a great time to prepare for the heat. Here are a few tips on how to keep your family cool while conserving energy! Invest in energy-efficient windows.Upgrading your… [ Keep reading ]

5 Tips to Combat Climate Change

At Seattle City Light, combating the climate crisis starts with delivering carbon-neutral, renewable energy while protecting the environment. City Light is engaged in preparing for climate change to ensure that we can continue to provide safe, reliable and affordable electrical services to our customers. Here are some ways that customers can prepare to be climate-resilient.

Manage your utility services in one place

Moving and need to start or stop your utility service? Curious how much electricity or water you’re using? You can do all these things and more on the City of Seattle’s new and improved Utility Services Website. We’re continually improving the Utility Services Website to make your customer experience as positive… [ Keep reading ]

Residential Customer Candidate Sought for City Light Review Panel

Seattle City Councilmember Alex Pedersen is currently seeking a candidate to serve on the City Light Review Panel and represent our residential rate-paying customers. The Review Panel, established in 2010 through City Council Ordinance Number 123256, plays an important role in providing input and engagement of City Light ratepayers in the… [ Keep reading ]

7 Simple Things You Can Do To Use Less Energy and Save Nearly $500 a Year

Turn Off The Lights And Replace Incandescent Bulbs.  It only takes a few seconds to conserve energy: just remember to always turn off your lights when you leave a room. And switching to energy-efficient LED light bulbs can save you about $75 each year. Program Your Thermostat.Save as much as $180 a… [ Keep reading ]

Cost-Effective Solar Power for Local Nonprofits and Affordable Housing – Green Up Community Program

GREEN UP COMMUNITY IS NOT ACCEPTING APPLICATIONS AT THIS TIME. We will announce when we are accepting applications again. Seattle City Light and the Washington State Housing Finance Commission’s (WSHFC) Sustainable Energy Trust are partnering to bring cost-effective solar power to affordable housing and qualifying nonprofit facilities via the City… [ Keep reading ]

City of Seattle can Help Pay Your Electric and Utility Bills

Traducción Española | dịch tiếng Việt | 中文翻譯 | 한국어 번역 Tarjumaadda Af-Soomaaliga | የአማርኛ ትርጉም COVID-19 has affected Seattle residents in many ways. Many people, including older adults and families, are facing tough times due to job loss. The City of Seattle can help people who are struggling to… [ Keep reading ]