Seattle City Light Life Support Equipment Program

Contact: (206) 684-3336 | scl_lifesupport_prg@seattle.gov

City Light is committed to ensuring that all of our customers have reliable power. This is especially important to those who depend on life support equipment. If someone in your home is dependent on this equipment, we provide assistance to help you maintain safety during planned and unplanned outages.  

When you enroll in Life Support Equipment assistance with City Light we will provide:   

  • Notification when planned outages will occur  
  • Notification of unplanned outages lasting longer than 8 hours  
  • Assistance with maintaining electrical service if you fall behind in paying your bill  
  • Visibility to your location and needs so we can help keep you informed and prepared  

To enroll, you or a family member can print and complete the enrollment application on our website. Please note: you will need to have a licensed healthcare provider complete the certification form. Contact your physician’s office if you need further assistance. Once complete, email, eFax or mail the form to City Light as directed on the form. 

Once enrolled, we will add a code to your account that indicates your participation in the program, alerting our staff of your documented medical needs.  

For more information about this program and tips for managing outages with life support equipment, visit seattle.gov/city-light/outages/outage-safety/life-support-equipment

Enrollment Forms:
English
Chinese
Vietnamese
Spanish
Tagalog
Korean
Somali


Submit the completed form to City Light:
FAX: “Life Support Program” at (206) 287-5074
-OR-
EMAIL: SCL_LifeSupport_Prg@Seattle.Gov


PLEASE NOTE: This program requires recertification each year. At the end of the each year, you will recieve a renewal form in the mail which must be recertified by a healthcare provider and returned in order to continue participating in the program.

If your phone number or emergency contact information changes anytime during the year, it’s essential to inform us about those changes by calling (206) 684-3000.

Be Prepared 

Although we can’t guarantee that you will not be affected by outages, we do offer information to help you stay prepared and informed. For tips on how to be prepared for an outage, visit powerlines.seattlemulti.wpengine.com//outage.

Users of life-support equipment should have a backup plan that includes an alternative source of electric power, such as a battery backup system or a generator.

Consider joining Seattle Neighborhoods Actively Prepare (SNAP), coordinated by the City of Seattle Office of Emergency Management. SNAP brings together neighbors, families, and friends to prepare, as a community, for an emergency.

SNAP members are there to help each other when problems occur. Contact SNAP at 206-233-5076 or visit their website.