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Posts categorized under City Light Customers Archives - Powerlines

Turning Community Feedback into Action: How Customers Are Shaping Our Energy Future

At Seattle City Light, our mission is to make sure your power is reliable, affordable, and doesn’t harm the planet. We’re facing big changes affecting how we provide energy and how people are using energy. As we plan for the future, we want our work to align with what the… [ Keep reading ]

Seattle City Light testing new unplanned outage notifications

Get outage alerts any time, anywhere. Seattle City Light is testing a new unplanned power outage notification system to alert customers about power outages and restorations via text or email. We encourage you to log in to your Utility Services website account to verify your information to ensure you receive… [ Keep reading ]

Energy-Saving Resolutions for Your Home: A Year of Lower Bills

January is the perfect time to set resolutions for new habits. But if we’re honest, some are harder to keep than others – especially if it takes a while to see results. New diet and exercise plans may fade in a month or two, but making a commitment to saving… [ Keep reading ]

New Year, New Savings: How City Light Can Help You Cut Costs in 2026

January is often a time for setting goals. While some resolutions can be tough to stick to, saving energy is a goal that pays off all year long. Whether you are managing a household or running a business, energy efficiency is one of the best investments you can make this… [ Keep reading ]

City Light outlines 2026 rate increases

As a public, not-for-profit utility, Seattle City Light makes decisions for the long-term benefit of our customers and the communities we serve. Effective January 1, 2026, you will see the previously approved average rate increase of 5.4% start appearing on your bill. Residential customers can anticipate an increase of around $4… [ Keep reading ]

How to Save Money with Our Time of Use Rate

Starting in fall 2025, we are introducing a Time of Use (TOU) rate for homes and small to medium businesses. With TOU, when you use electricity affects how much you pay. Electricity will cost more during peak hours (from 5 p.m. to 9 p.m.), when demand is highest, but it… [ Keep reading ]

Exploring the Benefits of a Time of Use Rate with Customer Stories  

We’ve been talking about how a Time of Use (TOU) rate can save money and help reduce energy use during busy hours. By changing when you use energy, you might lower your bills and help create a more sustainable energy system. As we prepare to introduce a Time of Use (TOU)… [ Keep reading ]

Why Seattle City Light Is Offering a Time of Use Rate 

Seattle City Light has been helping customers save energy and money since 1977. Over the years, our focus on energy efficiency has lowered bills and reduced the need for expensive new power sources. Now, we are introducing a Time of Use (TOU) rate this year to continue this effort.  TOU… [ Keep reading ]

Low and No-Cost Ways Renters Can Save Money on Electricity Bills

Living in a rental property can sometimes feel limiting when it comes to energy efficiency. But that doesn’t mean you’re powerless to make meaningful changes. There are plenty of simple, affordable ways to save energy without major upgrades. Each can help you lower your electricity bills while being environmentally conscious…. [ Keep reading ]

Outage Tips and Resources to Help You Weather Fall Winds and Rain

November winds and rain have officially arrived and along with them so has the risk of power outages. Seattle City Light is prepared to answer the call when power outages occur by keeping crews and equipment at the ready, but there are some things that you can do at home… [ Keep reading ]