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Your New Utility Services Website is Live!

We’re excited to announce the launch of the City of Seattle’s new utility services website. This upgraded site includes a suite of benefits to enhance your customer service experience.  

In addition to existing online capabilities, some of the new features include: 

  • Easy sign up for budget billing 
  • Availability of daily energy usage data for customers with advanced meters 
  • Enhanced customer service tools 
  • Seattle Public Utilities customers can view water usage, report missing garbage, recycle and compost containers, as well as the ability to change the size of your bins. 

Get started at!  

Please note: customers paying their bills online via our current system will be asked to reset their password.