How City Light Can Assist with Your Bill During the COVID-19 Outbreak

The lasting impacts of COVID-19 are becoming more apparent every day. As our region grapples with this changing environment, we are seeing the financial toll of the virus taking shape, leaving some of our customers in challenging financial straits.

We want you to know that City Light and Seattle Public Utilities will keep utility services on during the COVID-19 Civil Emergency. This will provide immediate utility relief for customers, both residential and commercial, financially impacted by the COVID-19 outbreak. Effective immediately, our customers can set up deferred payment plans if their financial stability has been jeopardized by COVID-19. Utility service will stay on as their deferred payment plans are developed and implemented. 

Customers financially impacted by COVID-19 are urged to set up payment plans with either Seattle City Light or Seattle Public Utilities by calling 206-684-3000 or sending an email 24/7 at http://www.seattle.gov/utilities/about-us/email-question.

Looking to help others? Donate to Project Share
Finally, there is a program available for LIHEAP or ELIA participants which is funded by donations from City Light employees, customers and other supporters. Project Share takes donations and disburses the money to those in need. Last year, Project Share provided assistance to about 1,000 people. The average benefit for recipients was $250.

Project Share’s one-time emergency assistance grants can make a huge difference in the lives of your friends and neighbors. If you are financially stable, please consider making a donation here.