Get outage alerts any time, anywhere. Seattle City Light is testing a new unplanned power outage notification system to alert customers about power outages and restorations via text or email. We encourage you to log in to your Utility Services website account to verify your information to ensure you receive… [ Keep reading ]
The Basics Division: Project Delivery How long have you been at City Light? 9 years and 8 months Tell us about your role. I’m the Civil Engineer Supervisor in the Construction Management group, where I work closely with resident engineers (primarily from City Light) and inspectors to ensure high performance regarding… [ Keep reading ]
January is often a time for setting goals. While some resolutions can be tough to stick to, saving energy is a goal that pays off all year long. Whether you are managing a household or running a business, energy efficiency is one of the best investments you can make this… [ Keep reading ]
As we look back on 2025, City Light reached an important milestone. This year, we created our 10-Year Strategic Roadmap. This plan gives us a clear vision that connects our daily work to what our customers, workforce, and communities need. It helps us prepare for future challenges and opportunities. The… [ Keep reading ]
We are pleased to announce that we have been ranked #1 in customer satisfaction among midsize utilities in the West for the fourth year in a row. We earned the highest satisfaction score among electric utilities in the west serving 50,000–99,999 business customers, according to the J.D. Power 2025 U.S…. [ Keep reading ]
As a public, not-for-profit utility, Seattle City Light makes decisions for the long-term benefit of our customers and the communities we serve. Effective January 1, 2026, you will see the previously approved average rate increase of 5.4% start appearing on your bill. Residential customers can anticipate an increase of around $4… [ Keep reading ]
The Basics Division: Office of the General Manager How long have you been at City Light? Since August 2024 Tell us about your role. I do any and all things for the office of our General Manager & CEO Dawn Lindell! This includes the basics like scheduling, travel arrangements, editing,… [ Keep reading ]
Installation of third 150-ton transformer marks the completion of crucial reliability project. Over the last few years, crews have been hard at work installing new transformers at our East Pine Substation. And this weekend, they will switch on the newest and final transformer. This marks the conclusion of a multi-year… [ Keep reading ]
The Cascade foothills are home to the small but important South Fork Tolt Hydroelectric Project. We are currently in the process of renewing the project’s license with the Federal Energy Regulatory Commission (FERC). This process takes several years. A significant part of the work is to identify gaps in our current… [ Keep reading ]
The Basics How long have you worked at City Light? 12 years Division: Customer Operations Tell us about your role: The Customer Operations Division is made up of several teams, including Customer Engineering, which is responsible for supporting customers with the installation, removal, and modification of electric service connections. As a… [ Keep reading ]
