Seattle City Light invites its customers to participate in a live social media chat session Tuesday, Jan. 28, regarding how the utility structures its rates.
Chief Financial Officer Jeff Bishop and Chief of Staff Sephir Hamilton will answer your questions about base rate charges, energy use charges and the services they pay for from noon to 1 p.m. via our Twitter feed and Facebook page.
City Light is on the way to meeting the goals of a six-year Strategic Plan that was approve by the Mayor and Seattle City Council in 2012. The Strategic Plan reflects what City Light’s customers want and the values of the community it serves: reliable energy at an affordable cost along with tools like mobile and online outage information; power consumption and comparison information; cost savings when they lower their energy use; community solar projects-where individuals can get credit on their bill. The Plan addresses all of these things, and more.
The next step is to examine the utility’s revenue structure to make certain rates are fair and predictable, as well as to ensure the utility’s has a sustainable source of revenue in order to implement the Plan. You can learn more about some of those challenges here.
Tuesday’s chat session is one of the ways the utility is trying to engage as many customers as possible in that discussion.
If you have a question, you can send it to us in advance or anytime during the chat session. Our executives will answer as many as they can during that hour.
On Twitter, submit your questions to @SEACityLight with a #ratedesign hashtag. On Facebook, type them into the comments on any of our posts about the session. We’ll create a new status update Tuesday specifically for the chat session.
We look forward to hearing from you.