Customers Asked to Help with Final Restoration Efforts by Re-reporting Remaining Outages

Seattle City Light is asking all customers who are still experiencing power outages to re-report those outages to ensure crews have an accurate picture of the work that remains.

Photo of a crew working at nightSeattle City Light is asking all customers who are still experiencing power outages to re-report those outages to ensure crews have an accurate picture of the work that remains.

In many instances, crews have made repairs only to have circuits fail a short time later. Among the circumstances in which this can happen, is when equipment was weakened by the initial outage and failed after the line was re-energized. It can also happen when continuing winds cause new damage.

If you are currently without power, please call City Light at (206) 684-3000 to report it, even if you have reported that outage earlier.

The phone system will ask you to press t 1 to report an outage, which will require the phone number associated with your account or the account number. You will then receive an automated status update. Press 1 again to talk to a live person and wait while the system transfers you to a representative.

Thank you for your help. An accurate picture of current outages will help crews get everyone back into service as quickly as they can.