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Community COVID-19 Resources

We’re all in this together.

Seattle City Light is here to help you through the COVID-19 pandemic. The utility will not shut off your power for non-payment of your electric bill during this emergency.

Utility Bill Assistance

Utility Discount Program (UDP)

Income-eligible customers can apply to the Utility Discount Program and receive a 60% discount on electricity bills and a 50% discount on water/sewage/garbage bills. Check for eligibility and apply here.

Payment Plans

Customers that arrange payment plans can postpone the due dates of electricity and water/sewage/garbage bills and avoid late fees. Submit Payment Plan requests to Seattle City Light or Seattle Public Utilities.

Energy Efficiency 

Learn energy saving tips to save money on your bill. Learn here.  

Business Customers

Access business resources, payment options, and an optional free energy assessment for your business. Learn more here.


In April, as our community was observing Governor Inslee’s “Stay Home, Stay Healthy” order, City Light paused all work that required an outage to minimize service disruptions to our customers. 

Now, as we turn our attention to reopening and recovery, it’s critical that we resume essential infrastructure work to improve electrical reliability and ensure the safety of our infrastructure. Beginning June 8, we resumed critical work that requires planned outages. Read more here. 

Washington State Coronavirus Response (COVID-19)

The State of Washington has provided resources to help its communities combat the financial impacts of the COVID-19 crisis. Click on the following topics to learn more:

Health information






Other COVID-19-related resources

Seattle’s Office of the Mayor Community Resources

Mayor Jenny Durkan has provided resources to provide financial relief and support for Seattleites and Seattle-based businesses. Click on the following topics to learn more:

King County Resource Center

King County has additional resources that are available to residents and businesses during the COVID-19 crisis.