Posts tagged with Utility Discount Program Archives - Powerlines

Supporting our Seattle City Light customers during these challenging times

As we support our customers negatively impacted by COVID-19, Seattle City Light wants to ensure everyone knows about all available resources. In addition to payment assistance, City Light is: Not shutting off power* for non-payment and working with customers to ensure uninterrupted service. Waiving late fees and making every effort… [ Keep reading ]

Community COVID-19 Resources

Seattle City Light is here to help you through the COVID-19 pandemic. The utility will not shut off your power for non-payment of your electric bill during this emergency. Utility Bill Assistance Utility Discount Program (UDP) Income-eligible customers can apply to the Utility Discount Program and receive a 60% discount… [ Keep reading ]

Need Assistance With Your City Light Bill? We Can Help.

If you are having a hard time making ends meet, Seattle City Light has payment plans and assistance programs that may help you.

Seattle City (spot)Light: Nikitta Vinson

Nikitta Vinson has been with the City of Seattle for twelve years, including her current role as a program intake representative for the Utility Discount Program. “I speak with customers and conduct interviews to see if they meet the program’s eligibility requirements,” Nikitta explained. “We also do community outreach and… [ Keep reading ]

You Might Be Eligible for Assistance With Your City Light Bill

If you are having trouble paying your City Light bill, there are programs that might help.

City of Seattle brings Utility Discount to 10,000 more households

Today Seattle Mayor Ed Murray and Seattle Housing Authority (SHA) Director Andrew Lofton announced proposed changes to the Utility Discount Program (UDP) to auto-enroll more than 10,000 low-income Seattle Housing Authority households. Today’s announcement puts the City on track to surpass the Mayor’s goal to double program enrollment two years ahead of schedule.

Applying for the Utility Discount Program Easier than Ever

Applicants for the Utility Discount Program now need only one month of income documentation to qualify.

New 2015 Income Eligibility Chart for Utility Discount Program Available

The new year is just around the corner, and so are the 2015 income eligibility requirements for the City of Seattle Utility Discount Program.

Utility Discount Program Reaches Annual Goal of 2,500 New Participants

With more than 2,500 Utility Discount Program sign-ups this year, we’ve met our annual goal for enrollment. But Seattle City Light’s mission is to provide the best customer experience of any utility in the nation, so we aren’t satisfied with simply meeting the goal. We’re still headed out into the community with sign-up events at community service centers, food banks, multifamily communities, and more.

Utility Discount Program Information Now Available in Spanish

Seattle City Light is making it easier for customers who use Spanish as their primary language to participate in the Utility Discount Program and save 60 percent on their bills.