Chau Ly has been a committed City Light employee for thirteen years. As a Senior Customer Service Representative in the Credit and Collection departments, Chau plays a vital role in solving customer inquiries or problems and improving strategies and procedures.
Originally from outside of Washington, Chau shares that she was “brought to the area for opportunities to earn a greater living within a diverse cultural lifestyle.” Currently Chau enjoys living on the boarder of Seattle and Renton where she “loves the diversity of both cities.”
In this weeks (spot)Light Chau talks about her passion for dancing, more about her work, and her involvement at Seattle City Light.
“My favorite activity is ballroom dancing- and I rarely have time for that because I am a busy bee who likes to throw big family gatherings as well as being a mother to my three wonderful kids. However, turn on any upbeat music and that will usually do the trick in getting me to dance to the beat!”
“My background is in accounting and I transitioned from Bank of America initially to Seattle City Light. The main attraction to City Light was the range of different departments and the growth opportunities that are supported by continual employee development and education.”
“What I love most about working at City Light is that management is approachable and encourage an open-door policy. Also, that there are plenty of opportunities to transition to new and exciting opportunities within the utility. I am very thankful to have a flexible supervisor and an amazing manager who support me daily, recognize my talents and kindly suggest ways for improving professionally.”