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Power Restoration Update and Important Information – November 22

UPDATE – November 22, 3:30 p.m.

Since the major windstorm Tuesday evening, over 111,000 customers have had power restored, and as of 4:00 p.m., fewer than 3,000 remain affected. We have numerous crews in the field, including line and tree service teams, and we are grateful for the support from mutual aid teams who have joined us to speed up the restoration process.

Warming Shelter & Community Resources  

The City of Seattle and the American Red Cross will open an overnight warming shelter at the Garfield Community Center in Seattle.

  • The warming shelter opens at 7:00 p.m.
  • The Garfield Community Center is located at 2323 E Cherry St, Seattle, WA 98122.

If you, your family, or anyone you know needs shelter, please visit the shelter to use their services.

For those still without power, more community resources are available:

Status of Outages

  • Crews continue to work throughout the service area, overcoming challenges such as downed trees and road closures.
  • If your outage is listed on the outage map, our crews are working to restore your service as soon as possible. Specific ETORs (Estimated Times of Restoration) are included for assigned crews. Please remember these are still estimates.  
  • Outages not yet assigned have a placeholder ETOR of noon tomorrow (Saturday, Nov. 23) to help you plan accordingly. Please check the outage map throughout the day for updates.  

If you remain without power and your outage is not shown on our outage map, please contact our customer service center at (206) 684-3000 to report it. This will ensure your location is logged and addressed.


UPDATE – November 22, 8:30 a.m.

We truly understand how difficult this time has been for City Light customers still without power. Please know that restoring electricity to homes and businesses is our highest priority and we are committed to restoring your power as quickly and safely as possible. Since Tuesday night, we’ve been able to restore power to over 110,000 customers, and our teams continue to make steady progress across our service area.

As of 9:30 a.m., 21 of the outages impacting more than 10 customers have been assigned to various work groups. As the crews better determine the repairs needed, we will post more specific estimated times of restoration (ETORs) specific. Once crews complete a restoration, they will move on to those remaining. 

Our immediate focus during and following the storm was on getting critical infrastructure, like hospitals and schools, back up and running to ensure the safety and well-being of our communities. Many of the remaining outages are more challenging to address due to the nature of the damage including downed trees and blocked roads. We’re working tirelessly to overcome these obstacles and have called in mutual aid teams from other utilities in the region to speed up the restoration process.

We have been able to update our outage map to provide more specific estimated times of restoration (ETORs) for the outages currently being addressed. Please remember these are still estimates. We apologize for the continued inconvenience. As crews assess each remaining outage today and tomorrow, we will be able to provide more accurate ETORs.

We have numerous crews in the field, including line and tree service teams, and we are grateful for the support. We deeply appreciate your patience and understanding as we work through these challenges.

Today’s weather forecast calls for windy conditions with gusts up to 35mph. Please stay alert to changing conditions and prepare for the potential of more outages.

Our blog post on Outage Tips has information on how to help you stay informed and prepared.

Resources for customers who are still without power:

KUOW has also prepared a comprehensive list of resources for anyone affected by outages across the region. We will add additional information on resources as they become available.

If you remain without power and your outage is not shown on our outage map, please contact our customer service center at (206) 684-3000 to report it. This will ensure your location is logged and addressed.