When a problem happens that causes a power outage, Seattle City Light’s commitment to excellent customer service doesn’t change. We try to provide information about the outage quickly so our customers understand what happened, what we’re doing to fix it and how long that might take.
Business customers rated Seattle City Light highest among all US midsize utilities in the J.D. Power and Associates 2013 Electric Utility Business Customer Satisfaction Study released this week. City Light also tied for third place nationally among all 95 utilities ranked by the survey results.
Seattle City Light crews working on a project to replace old, failing underground power lines in Carkeek Park are earning praise for their excellent customer service.
Seattle City Light received its highest rankings ever in the recently released J.D. Power and Associates residential customer satisfaction survey.
Seattle City Light customers value the utility’s environmental stewardship and energy conservation efforts, according to the latest customer satisfaction study by J.D. Power and Associates, which ranked City Light among the nation’s best utilities.
