Seattle City Light is excited to share that, for the third year in a row, we’ve been ranked #1 in customer satisfaction in the West among midsize utilities. We achieved the highest satisfaction score among electric utilities in the west serving 50,000–89,999 business customers, according to the J.D. Power 2024… [ Keep reading ]
For the second year in a row, Seattle City Light has received the highest customer satisfaction index score of any midsize electrical utility (50,000-89,999 business customers) in the western United States, according to the J.D. Power 2023 U.S. Electric Utility Business Customer Satisfaction StudyTM. Overall satisfaction is examined across six… [ Keep reading ]
Seattle, WA—Seattle City Light received the highest customer satisfaction index score of any midsize electrical utility (50,000-89,999 business customers) in the western United States, according to the J.D. Power 2022 Electric Utility Business Customer Satisfaction StudySM. Overall satisfaction is examined across six factors (listed in order of importance): power quality… [ Keep reading ]
Business customers rated Seattle City Light highest in customer satisfaction among western region midsize electric utilities in the J.D. Power 2016 calendar-year study released today.
Business customers rated Seattle City Light highest in customer satisfaction among midsize western utilities in the latest J.D. Power and Associates survey results, which were released today.
Satisfaction improved over the past year among Seattle City Light’s residential customers, who rated City Light as one of the best midsize utilities in the West, according to J. D. Power and Associates.
Business customers rated Seattle City Light highest among all US midsize utilities in the J.D. Power and Associates 2013 Electric Utility Business Customer Satisfaction Study released this week. City Light also tied for third place nationally among all 95 utilities ranked by the survey results.
Seattle City Light received its highest rankings ever in the recently released J.D. Power and Associates residential customer satisfaction survey.
Seattle City Light is one of the best utilities at interacting with customers through social media, according to a recent survey by J.D. Power and Associates.
Seattle City Light customers like what the utility is doing to improve customer service, corporate citizenship and communications while keeping electricity prices among the lowest in the nation.
