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Posts categorized under City Light Customers Archives - Page 2 of 4 - Powerlines

Outage Tips and Resources to Help You Weather Fall Winds and Rain

November winds and rain have officially arrived and along with them so has the risk of power outages. Seattle City Light is prepared to answer the call when power outages occur by keeping crews and equipment at the ready, but there are some things that you can do at home… [ Keep reading ]

Weather challenges, demand increases, and rising costs result in changes to customer electricity rates

Seattle City Light will implement new rates effective Jan. 1, 2024. In addition to the planned 4.5% base rate increase adopted by City Council last fall, we will apply two automatic surcharges: The anticipated bill increase for a typical residential customer will be about $9 per month, or $18 per… [ Keep reading ]

Why a heat pump water heater works for your home

Many homes rely on traditional gas or electric powered water heaters for bathing, laundry, and dishwashing. Hot water is something that we can often take for granted until one morning we wake up to a tepid shower and realize that our trusty old water heater has finally let us down…. [ Keep reading ]

Seattle City (spot)Light: Laurent Delsuc, Senior Electrical Service Representative

The Basics Years of service: I have worked at Seattle City Light since January 1998. Division: Customer Engineering Role: I started my journey with City Light as a meter reader and am now in the Customer Engineering division as a senior electrical service representative (ESR). My role as an ESR… [ Keep reading ]

Save Energy and Money With These Spring-Cleaning Tips

The equinox is here, so it’s officially time for spring cleaning. While you could stay focused on the traditional chores (clearing gutters, changing out wardrobes, dusting…everything), consider this a chance to conserve energy, save money, and stay comfortable. You don’t have to take on big projects either; you can do… [ Keep reading ]

Stay Safe When Spring Planting

Spring is here, and we’re eager to get out in our yards to garden. But before you plant that cute little vine, shrub, or tree, remember to avoid planting it too close to utility poles or near overhead power lines. Look up and look around before planting, and be sure… [ Keep reading ]

Seattle City Light and Seattle Public Utilities Awarded $18 Million to Customers in Need

Seattle, WA—Seattle City Light and Seattle Public Utilities announced today that they awarded more than $18 million dollars to customers in 2022. These funds were distributed to eligible residential customers enrolled in the utilities’ bill assistance programs and/or payment plans and applied directly to customers’ billing accounts. The Washington State… [ Keep reading ]

Seattle City Light recognized as No. 1 West Midsize Utility in J.D. Power 2022 Electric Utility Business Customer Satisfaction Study

Seattle, WA—Seattle City Light received the highest customer satisfaction index score of any midsize electrical utility (50,000-89,999 business customers) in the western United States, according to the J.D. Power 2022 Electric Utility Business Customer Satisfaction StudySM. Overall satisfaction is examined across six factors (listed in order of importance): power quality… [ Keep reading ]

City Council approves City Light rate increases in 2023, 2024

After deferring or reducing increases in recent years, utility responds to pressures of inflation, growth and new technologies. Seattle City Light is a public, not-for-profit utility, and we make decisions for the long-term benefit of our community and customers. We work hard to keep rates low and predictable for all… [ Keep reading ]

Keep cool and cook on! Summer grilling ideas that won’t heat up your home  

When you think of a summertime cookout, electricity probably isn’t the first thing that comes to mind. While gas and charcoal may be more traditional methods of cooking outdoors, there are other ways that include using renewable electricity. Join self-proclaimed barbecue fanatic, Nathan MacDonald, as he takes us on a… [ Keep reading ]