The Basics Years of service: I have worked at Seattle City Light since January 1998. Division: Customer Engineering Role: I started my journey with City Light as a meter reader and am now in the Customer Engineering division as a senior electrical service representative (ESR). My role as an ESR… [ Keep reading ]
The equinox is here, so it’s officially time for spring cleaning. While you could stay focused on the traditional chores (clearing gutters, changing out wardrobes, dusting…everything), consider this a chance to conserve energy, save money, and stay comfortable. You don’t have to take on big projects either; you can do… [ Keep reading ]
Spring is here, and we’re eager to get out in our yards to garden. But before you plant that cute little vine, shrub, or tree, remember to avoid planting it too close to utility poles or near overhead power lines. Look up and look around before planting, and be sure… [ Keep reading ]
Seattle, WA—Seattle City Light and Seattle Public Utilities announced today that they awarded more than $18 million dollars to customers in 2022. These funds were distributed to eligible residential customers enrolled in the utilities’ bill assistance programs and/or payment plans and applied directly to customers’ billing accounts. The Washington State… [ Keep reading ]
Seattle, WA—Seattle City Light received the highest customer satisfaction index score of any midsize electrical utility (50,000-89,999 business customers) in the western United States, according to the J.D. Power 2022 Electric Utility Business Customer Satisfaction StudySM. Overall satisfaction is examined across six factors (listed in order of importance): power quality… [ Keep reading ]
After deferring or reducing increases in recent years, utility responds to pressures of inflation, growth and new technologies. Seattle City Light is a public, not-for-profit utility, and we make decisions for the long-term benefit of our community and customers. We work hard to keep rates low and predictable for all… [ Keep reading ]
When you think of a summertime cookout, electricity probably isn’t the first thing that comes to mind. While gas and charcoal may be more traditional methods of cooking outdoors, there are other ways that include using renewable electricity. Join self-proclaimed barbecue fanatic, Nathan MacDonald, as he takes us on a… [ Keep reading ]
From flowers blooming to longer days, it’s hard to beat springtime in the Pacific Northwest. With summer on the horizon, now is a good time to prepare your home for the heat of the summer. We have a list of tips to help keep your family cool while conserving energy…. [ Keep reading ]
Seattle City Light and Seattle Public Utilities urge customers to contact them for help. Seattle City Light (SCL) and Seattle Public Utilities (SPU) today announced new flexible payment plans and expanded assistance for customers who are struggling to pay their bills. Customers are urged to visit seattle.gov/UtilityBillHelp or contact the… [ Keep reading ]
Update January 4, 2022: City Light became aware of an error in our billing system that resulted in some Seattle City Light residential customers receiving bill notifications on Jan. 4, 2022, that show double charges for the same usage. The error was limited to a subset of approximately 12,500 residential customer bills processed. We have paused all… [ Keep reading ]
