This month, the board of directors of the Northwest Energy Efficiency Alliance (NEEA) honored winners of the 2023 Leadership in Energy Efficiency Awards in Portland, Oregon. Seattle City Light is thrilled to see Chief Customer Officer Craig Smith receive the Tom Eckman Leadership in Energy Efficiency Award for Lifetime Achievement…. [ Keep reading ]
Did you know you can do more at myutilities.seattle.gov than just view and pay your City Light bill? Ever since we launched the Utility Services Website, we’ve been continually improving the utility services available to give you the best customer experience possible. Now, we’re proud to share our newest feature,… [ Keep reading ]
For the second year in a row, Seattle City Light has received the highest customer satisfaction index score of any midsize electrical utility (50,000-89,999 business customers) in the western United States, according to the J.D. Power 2023 U.S. Electric Utility Business Customer Satisfaction StudyTM. Overall satisfaction is examined across six… [ Keep reading ]
The Basics How long have you been at City Light? I started as a cable splicer apprentice in February 2015. I’ve been in the electrical construction industry since 2007. Division: Network Tell us about your role: As a cable splicer, we have the responsibility of constructing and maintaining one of the… [ Keep reading ]
The Basics Division: Account Control How long have you been at City Light? Exactly eight months. Tell us about your role: As an accounting technician, I manage various account transactions, including transferring balances owed and credited, processing escrow and credit card refunds, and handling unclaimed property. I also ensure payment verification… [ Keep reading ]
This past weekend, Lumen Field Event Center was buzzing with excitement. The Seattle Auto Show brought together all major auto brands to show off their latest models, including all electric vehicles (EV) and electric plug-in hybrids. There were also classic cars on display to bring some nostalgia to the show… [ Keep reading ]
The Basics How long have you been at City Light? Three years. Division: Safety, Health and Wellness (SHaW) Tell us about your role: I am the director of the SHaW group, and the biggest part of my job is culture change. Inside the safety group, this means building the team and driving… [ Keep reading ]
The months of October through February have a tendency to bring with them some unpredictable weather. Wind, snow, ice, and rain – sometimes all in the same week, like last Christmas – have been known to make an appearance and cause disruptions in power service. Let’s take a moment to… [ Keep reading ]
On November 4 in White Center, the Evergreen Aquatic Center hosted a special event to mark the completion of an 86-solar panel project to produce energy on top of the building. At the event, Bryan Hastings, President of Whitewater Aquatics Management, talked about the value the pool has brought the local… [ Keep reading ]
Fall is quickly passing by, and winter is nearly upon us. In the North Cascades where the Skagit Hydroelectric project sits, snow has already fallen and with it comes enough precipitation to extinguish the remnants of the Sourdough fire. Sourdough fire recap The wildfire first began on July 29, 2023,… [ Keep reading ]
