Seattle City Light has been named a 2025 Trusted Business Partner by Escalent, a leading data analytics and advisory firm specializing in human behavior research. This recognition places City Light among the top-performing utilities in the nation. The award highlights our commitment to providing exceptional customer service. We are proud… [ Keep reading ]
Seattle City Light and the Wildlife Research Advisory Committee for the Skagit River Hydroelectric Project are pleased to announce the recipients of the 2025 Wildlife Research Program (WRP) grants. Since 1999, this program has supported more than 75 projects to help us better understand and protect wildlife in the North… [ Keep reading ]
Seattle City Light is proud to share that we received the 2025 Tree Line USA award! This is our 12th year in a row receiving this award from the Arbor Day Foundation. This recognition celebrates our dedication to protecting urban trees while providing reliable electricity service. What is Tree Line… [ Keep reading ]
Seattle City Light is proud to continue delivering exceptional service and customer support. After being named a 2023 Trusted Business Partner by Escalent, we are excited to share that we’ve been recognized this time as a 2024 Business Customer Champion. This honor comes from the Cogent Syndicated 2024 Utility Trusted… [ Keep reading ]
Seattle City Light is excited to share that, for the third year in a row, we’ve been ranked #1 in customer satisfaction in the West among midsize utilities. We achieved the highest satisfaction score among electric utilities in the west serving 50,000–89,999 business customers, according to the J.D. Power 2024… [ Keep reading ]
In early April, Seattle City Light and its Skagit River Hydroelectric Project Wildlife Research Advisory Committee announced the recipients of the 2024 Wildlife Research Grants. These grants are funded by the Wildlife Research Program (WRP), which has funded more than 75 projects since 1999. City Light offers wildlife-research funding to… [ Keep reading ]
The Arbor Day Foundation has named Seattle City Light a 2024 Tree Line USA utility. This award recognizes our dedication to proper urban forest management across our service area. City Light achieved the Tree Line USA recognition by meeting five program standards: Tree Line USA is a partnership between the… [ Keep reading ]
This month, the board of directors of the Northwest Energy Efficiency Alliance (NEEA) honored winners of the 2023 Leadership in Energy Efficiency Awards in Portland, Oregon. Seattle City Light is thrilled to see Chief Customer Officer Craig Smith receive the Tom Eckman Leadership in Energy Efficiency Award for Lifetime Achievement…. [ Keep reading ]
For the second year in a row, Seattle City Light has received the highest customer satisfaction index score of any midsize electrical utility (50,000-89,999 business customers) in the western United States, according to the J.D. Power 2023 U.S. Electric Utility Business Customer Satisfaction StudyTM. Overall satisfaction is examined across six… [ Keep reading ]
Seattle City Light has received the top brand trust score of utilities surveyed nationwide and earned the designation of 2023 Trusted Business Partner by the Cogent Syndicated 2023 Utility Trusted Brand & Customer Engagement™: Business study from Escalent, a top human behavior and analytics advisory firm. The study tracked the performance of the… [ Keep reading ]
