Posts tagged with scams Archives - Powerlines

COVID-19 Response: An open letter from City Light CEO, Debra Smith

At Seattle City Light we are working hard to react quickly to COVID-19 while remaining committed to the well-being, both physical and financial, of our dedicated employees and the communities we serve. We’re doing our best to navigate through this unprecedented event as each day brings new developments. Our service… [ Keep reading ]

City Light’s Commitment to Safe Employees and Reliable Service During the COVID-19 Crisis

Seattle City Light is committed to the well-being of our employees and the community we serve. Our service is an essential need, and its reliability is a top priority. In order to maintain system reliability while keeping our employees safe, we have instituted a number of measures in response to… [ Keep reading ]

Scam Activity is Ramping Up; Protect Yourself from Fraud.

In the last two days, City Light has received over 30 reports of scammers attempting to defraud customers over the phone. Even worse, today we heard from a customer that someone claiming to represent City Light showed up on their doorstep demanding a payment. Typically, scammers will demand financial and personal… [ Keep reading ]

Scam Alert: Don’t Fall Victim to Callers Demanding Payment

Seattle City Light has received reports that scammers are at it again. One of the current scam tactics involves contacting customers by phone, pretending to be employees of City Light and demanding payment. If you receive a recorded message or a live call from someone demanding payment right away, hang up and call us… [ Keep reading ]

Be a Hang-Up Hero: Shut Down Scammers Pretending to Be Seattle City Light

Advanced Metering comes at no cost to our ratepayers. If anyone claims over the phone that you owe money before you can get a new meter, hang up right away. 

Scam Alert: Don’t Fall Victim to Callers Demanding Payment

Seattle City Light has been getting reports that scammers are at it again. One scam tactic involves contacting customers by phone and pretending to be employees of City Light. If you receive a recorded message or a live call from someone demanding payment right away, hang up and call us directly. City Light will always direct… [ Keep reading ]

Customers Advised to Use Caution to Avoid Scammers Pretending to be Seattle City Light

Seattle City Light is reminding customers to protect their personal financial information to avoid becoming a victim of scammers posing as City Light employees.

Beware of Con Artists Posing as Utility Bill Collectors

Seattle City Light reminds its customers to beware of con artists who pose as utility bill collectors.

Scammers Target Utility Customers by Phone, Email and In-Person Visits

As temperatures continue to drop and the importance of keeping your home warm rises, scammers are taking full advantage of the situation by targeting utility customers; threatening to shutoff power unless payment is made to a fraudulent bill collector.

Consumer Alert: Beware of Con Artists Posing as Utility Bill Collectors

Seattle City Light is warning its customers to guard against con artists pretending to be utility bill collectors. City Light has received more than a dozen reports of attempted fraud this week alone. Customers reported receiving phone calls from someone who claims to represent the utility. The caller fraudulently claims… [ Keep reading ]