Posts tagged with payment assistance Archives - Powerlines

Supporting our Seattle City Light customers during these challenging times

As we support our customers negatively impacted by COVID-19, Seattle City Light wants to ensure everyone knows about all available resources. In addition to payment assistance, City Light is: Not shutting off power* for non-payment and working with customers to ensure uninterrupted service. Waiving late fees and making every effort… [ Keep reading ]

COVID-19 Response: An open letter from City Light CEO, Debra Smith

At Seattle City Light we are working hard to react quickly to COVID-19 while remaining committed to the well-being, both physical and financial, of our dedicated employees and the communities we serve. We’re doing our best to navigate through this unprecedented event as each day brings new developments. Our service… [ Keep reading ]

City Light’s Commitment to Safe Employees and Reliable Service During the COVID-19 Crisis

Seattle City Light is committed to the well-being of our employees and the community we serve. Our service is an essential need, and its reliability is a top priority. In order to maintain system reliability while keeping our employees safe, we have instituted a number of measures in response to… [ Keep reading ]

Utility Discount Program Can Cut Winter Heating Costs by 60 Percent

Before cold winter weather returns to the Seattle area and starts driving up heating costs, Seattle City Light is working to help income-eligible customers cut their utility bills by 60 percent.