Nathan MacDonald, Author at Powerlines

Seattle City Light recognized as No. 1 West Midsize Utility in J.D. Power 2020 Electric Utility Business Customer Satisfaction Study

December 3, 2020

Seattle City Light received the highest customer satisfaction index score of any midsize electrical utility in the western United States, according to the J.D. Power 2020 Electric Utility Business Customer Satisfaction Study. The overall satisfaction index examines six factors: power quality and reliability; corporate citizenship; price; billing and payment; communications;… [ Keep reading ]

Filed Under: City Light Customers, News & Events, PowerlinesTagged With: awards, business customers, customer service, press releases, public power

Pend Oreille County, Seattle City Light Reach 10-Year Agreement

November 30, 2020

Seattle City Light’s Boundary Hydroelectric Project in Pend Oreille County is a vital source of hydroelectricity, powering the utility’s service area for more than 50 years. As a steward of the resources the utility relies on in this northeastern Washington county, City Light strives to maintain a positive relationship with local residents, governing entities and tribes. This fall, City Light continued this partnership as… [ Keep reading ]

Filed Under: News & Events, Powerlines, Providing PowerTagged With: Boundary Hydroelectric Project, hydroelectric power, Pend Oreille County, Pend Oreille River

Removing Mill Pond Dam: How Seattle City Light Restored Sullivan Creek

August 3, 2020

In July 2020, the U.S. Forest Service reopened the Mill Pond Historic Site to park visitors. The story below details Seattle City Light’s involvement with the Mill Pond Campground and habitat restoration efforts at Sullivan Creek.

Filed Under: Powerlines

Seattle City (spot)Light: Bob Ornstein

May 11, 2020

Bob Ornstein has been with City Light for a year and a half. He serves as a Senior Program Manager in the Customer Care and Energy Solutions business unit. His passion for environmental issues began to take shape while earning a liberal arts degree from Bowdoin College in Maine. He… [ Keep reading ]

Filed Under: Get to Know City Light, PowerlinesTagged With: (spot)Light

Seattle City (spot)Light: Pavle Trifunovic

May 4, 2020

Pavle Trifunovic will celebrate 14 years at City Light this year. He serves the utility as an overhead crew chief in the Utility Operations & Engineering business unit. “My crew includes five people,” Pavle explained. “Together, we set and transfer poles. We also tend to customer needs and emergency jobs… [ Keep reading ]

Filed Under: Get to Know City Light, PowerlinesTagged With: (spot)Light

Seattle City Light Announces Recipients of 2020 Wildlife Research Program Grants

April 21, 2020

Since 1999, Seattle City Light’s Wildlife Research Grant Program (WRP) has funded 58 projects and distributed over $2.1 million in research grants to non-profit conservation organizations, universities and resource management agencies to study the wildlife and ecosystems of the North Cascades ecoregion. The City Light WRP, a mitigation requirement of the Skagit River Hydroelectric Project Federal Energy Regulatory… [ Keep reading ]

Filed Under: News & Events, PowerlinesTagged With: environment

Seattle City (spot)Light: Donna Sherrill

April 20, 2020

Donna Sherrill celebrated 38 years at City Light last month. As part of the Financial Services business unit, Donna works on the general accounting team. “I’m responsible for ensuring that billings for construction projects are generated promptly by the Accounts Receivable Billing team,” Donna explained. “I like to think of… [ Keep reading ]

Filed Under: Get to Know City Light, PowerlinesTagged With: (spot)Light, employees

Planned Vegetation Management Work Scheduled for Queen Anne and Magnolia

February 24, 2020

In the coming weeks, City Light will begin trimming trees and vegetation in the Queen Anne and Magnolia neighborhoods. This type of maintenance of trees and plants growing near power lines and other utility equipment is critical in mitigating safety hazards and costly outages. Every day, our Power Line Clearance… [ Keep reading ]