City Light has earned a diamond level Reliable Public Power Provider (RP3) designation from the American Public Power Association. This award certifies that we have demonstrated leading practices in providing the highest degree of reliable and safe electric service. The RP3 designation lasts for three years and recognizes public power… [ Keep reading ]
Seattle City Light has been named a 2025 Trusted Business Partner by Escalent, a leading data analytics and advisory firm specializing in human behavior research. This recognition places City Light among the top-performing utilities in the nation. The award highlights our commitment to providing exceptional customer service. We are proud… [ Keep reading ]
Seattle City Light is proud to continue delivering exceptional service and customer support. After being named a 2023 Trusted Business Partner by Escalent, we are excited to share that we’ve been recognized this time as a 2024 Business Customer Champion. This honor comes from the Cogent Syndicated 2024 Utility Trusted… [ Keep reading ]
Seattle City Light has received the top brand trust score of utilities surveyed nationwide and earned the designation of 2023 Trusted Business Partner by the Cogent Syndicated 2023 Utility Trusted Brand & Customer Engagement™: Business study from Escalent, a top human behavior and analytics advisory firm. The study tracked the performance of the… [ Keep reading ]
Seattle City Light has earned a platinum level Reliable Public Power Provider (RP3) designation from the American Public Power Association. This award certifies that City Light has demonstrated leading practices in providing the highest degree of reliable and safe electric service. The RP3 designation lasts for three years and recognizes… [ Keep reading ]
Established in 1910, City Light’s public power is integral to Seattle’s civic history.
Congratulations are in order for Transmission Right-of-Way Crew Chief Margaret (Peggy) Owens and Lineworker Apprentice Erika Belsby who were recognized by Washington Women in Trades (WWIT) with top awards for their commitment and contributions to the skilled trades. Peggy was named Tradeswoman of the Year, and Erika is the recipient… [ Keep reading ]
Seattle City Light monitors weather conditions to prepare for potential power outages when high winds, heavy rain, or snow and ice are in the forecast. We are prepared with the necessary equipment, supplies, chains for trucks, etc., to respond to any outage. Should there be widespread outages, we have crews… [ Keep reading ]
Seattle City Light received the highest customer satisfaction index score of any midsize electrical utility in the western United States, according to the J.D. Power 2020 Electric Utility Business Customer Satisfaction Study. The overall satisfaction index examines six factors: power quality and reliability; corporate citizenship; price; billing and payment; communications;… [ Keep reading ]
As we continue to celebrate the 50th anniversary of the first Earth Day, we are highlighting City Light’s projects and initiatives that study and address the effects of climate change in our region. This is a guest post authored by Climate Change Research and Adaptation Advisor Ronda Strauch. As the… [ Keep reading ]
