Seattle City Light is proud to continue delivering exceptional service and customer support. After being named a 2023 Trusted Business Partner by Escalent, we are excited to share that we’ve been recognized this time as a 2024 Business Customer Champion. This honor comes from the Cogent Syndicated 2024 Utility Trusted… [ Keep reading ]
National Cut Your Energy Costs Day is a great time to find ways to save money and reduce energy use. Even if you rent, there are simple steps you can take to lower your utility bills and make your home more energy efficient. Small, affordable changes can make a big… [ Keep reading ]
At Seattle City Light, we’re always striving to serve you and make a meaningful impact throughout our service area. Here’s a look at some of the highlights from last year — and how they reflect our ongoing commitment to you. We continue our work to put customers first. We’re proud… [ Keep reading ]
The Basics How long have you been at City Light? April 2012 Division: Customer Operations Tell us about your role. What does your job entail? As a validation supervisor, I lead a team responsible for resolving billing exceptions for Seattle City Light’s residential and commercial customer electricity accounts. Background Hometown:… [ Keep reading ]
New rate updates for 2025 As of January 1, 2025, Seattle City Light has new electricity rates, which were approved by the Seattle City Council as part of the 2025-2030 Strategic Plan. These adjustments reflect our ongoing commitment to maintaining safe, reliable, and environmentally responsible energy services for all our… [ Keep reading ]
Each week, we share a Photo of the Week on our social media channels that is taken by a different City Light employee. We’re so grateful for the contributions and new perspectives our employees share. These gorgeous photos are usually of beautiful Washington landscapes, our hydroelectric projects, and more. With… [ Keep reading ]
The Basics How long have you been at City Light? September 2023 Division: Environmental, Engineering and Project Delivery Tell us about your role. I assist the members of my business unit with travel, expenses, payments, orders, documents, and required governmental filings, to name a few. My job is different from… [ Keep reading ]
Winter weather and storms can make life challenging. Roads, sidewalks, and homes may become dangerous, and power outages can happen. Preparing for these challenges not only ensures your safety, but also helps you conserve energy when it matters most. We’ve created this guide to help you stay safe and use… [ Keep reading ]
In the wake of last week’s bomb cyclone, hundreds of City Light employees worked together to restore power to all 114,000 customers affected by high winds, downed trees and blowing debris. What happened? On Tuesday, November 19, strong winds from a rare “bomb cyclone” hit the Seattle area. Gusts of… [ Keep reading ]
Seattle City Light is excited to share that, for the third year in a row, we’ve been ranked #1 in customer satisfaction in the West among midsize utilities. We achieved the highest satisfaction score among electric utilities in the west serving 50,000–89,999 business customers, according to the J.D. Power 2024… [ Keep reading ]
