Customer Satisfaction Research Underway

City Light has partnered with DHM Research to conduct a customer satisfaction survey on our behalf beginning September 30. This research will be done in two phases. In phase one, customers will be randomly selected and contacted by phone or text inviting them to take a brief (15 minutes) survey… [ Keep reading ]

(spot)Light: Aaron Jackson, Electrician Constructor

The Basics Years of service: Five Division: Transmission & Distribution Operations Tell us about your role: I work on Core 4 at the South Stations. We upgrade and maintain all the transmission and distribution equipment in substations, everything from wiring control equipment to changing out transformers. Background Hometown: Glenwood Springs, Colo. Tell us about your family: I moved here… [ Keep reading ]

Seattle City Light creates multimillion-dollar fund to support fish on the Skagit

Fund brings substantial new resources to protect, conserve, and restore the fisheries resources and aquatic habitat of the Skagit River With a unanimous vote of the City Council on Monday, Seattle created a new fund to support endangered fish species in the Skagit River watershed, including bull trout and Chinook salmon. As Seattle City Light… [ Keep reading ]

(spot)Light: Brandy Balansay, GIS Specialist

The Basics Years of service: 2½ years Division: Environmental Management & Real Estate Tell us about your role: As part of the Real Estate Services team, I wear many hats, but my primary role is to manage and maintain our application, database, and real estate-related needs, like our geographic information system (GIS). I also navigate current team processes and brainstorm… [ Keep reading ]

Introducing Kate Clark, City Light’s new Artist-in-Residence

Seattle City Light, in partnership with the Office of Arts & Culture (ARTS), has commissioned Kate Clark to be the utility’s Artist-in-Residence for approximately one year, starting in September 2021. Clark will work closely with City Light staff to learn about the utility’s operations and facilities, enabling her to create… [ Keep reading ]

(spot)Light: Aaron McCartney, Accounting Technician

The Basics  Years of service: 14+ years Division: Customer Operations Role: I lead the Refund and Transfer desk for the utility’s Account Control team. It’s pretty humdrum, but it gets busy at the end of July because that’s when we process the annual utility credit reimbursements. We’ll send refund checks to approximately 16,000 customers enrolled in the Utility Discount Program (UDP) this year. The refunds help many low-income customers,… [ Keep reading ]

Seattle City (spot)Light: Colleen Lenahansen, Senior Public Relations Specialist

The BasicsYears of Service: One year (as of 6/24/21, all remote so far).Division: CommunicationsRole: As part of the External Communications team, I work on connecting our customers and stakeholders with City Light programs, services, and messages. My day-to-day work involves strategizing on how best to convey content to the public,… [ Keep reading ]

Seattle City (spot)Light: Hannah Szenk, Talent Acquisition Specialist

The BasicsYears of Service: Six and a halfDivision: Talent and Workforce DevelopmentRole: I recruit new employees to the utility and facilitate all stages of the hiring process. I currently support 26 officers and directors across the organization and also run our internship program hiring process. BackgroundHometown: Issaquah, Wash.Alma Mater: Washington… [ Keep reading ]

Seattle City Light Leases Georgetown Steam Plant to Local Non-Profit

1906 steam plant to become a museum and cultural center Seattle City Light has signed a long-term lease and operating agreement with the newly formed Georgetown Steam Plant Community Development Authority (GTSPCDA), a non-profit organization dedicated to continued public use and restoration of the building. The agreement allows the GTSPCDA to assume programming… [ Keep reading ]

Seattle City (spot)Light: Reed Adam, Audit Process Consultant

The BasicsYears of Service: TwoDivision: Financial and Business ServicesRole: As part of Internal Audit, I work on operational and compliance audits with business units across the utility. I also work on data analysis and reporting for Financial and Business Services. BackgroundHometown: I grew up in Seattle but moved to Northern… [ Keep reading ]