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Seattle City Light recognized as No. 1 West Midsize Utility in J.D. Power 2020 Electric Utility Business Customer Satisfaction Study

Seattle City Light received the highest customer satisfaction index score of any midsize electrical utility in the western United States, according to the J.D. Power 2020 Electric Utility Business Customer Satisfaction Study. The overall satisfaction index examines six factors: power quality and reliability; corporate citizenship; price; billing and payment; communications;… [ Keep reading ]