THE BASICS Division: Electrification & Strategic Technology How long have you been at City Light? I started August 17, 2011, as an Energy Advisor — in what’s now the Customer Energy Solutions Division. I spent a little time in Communications and a little time in Customer Care working on the Utility Discount Program, both in out-of-class positions. I’m a big… [ Keep reading ]
The Basics Division: Carpenter Shop How long have you been at City Light? I just finished my third year. I was hired in December 2022, and my first day was January 18, 2023. Tell us about your role. As a carpenter, my work involves constructing concrete vaults and structures to house and protect underground utilities, including transformers. I also help maintain… [ Keep reading ]
THE BASICS Division: Customer Operations How long have you been at City Light? Since September 2022 Tell us about your role. I serve as a meter reader and out-of-class senior meter reader in the Customer Operations Division. As a meter reader, I am responsible for safely and accurately reading electric meters throughout the… [ Keep reading ]
It’s Engineers Week (February 22-28), and this year’s theme, “Invent the Future,” is all about celebrating the innovative minds shaping our communities and inspiring the next generation of problem solvers. At Seattle City Light, we’re proud to have more than 200 engineers working across a variety of disciplines, from civil… [ Keep reading ]
THE BASICS Division: I work in Employee Services in the People & Culture Business Unit. How long have you been at City Light? Since August 2023. Tell us about your role. My role is all about supporting employees throughout their entire journey with Seattle City Light. I handle transactions in… [ Keep reading ]
The Basics Division: Project Delivery How long have you been at City Light? 9 years and 8 months Tell us about your role. I’m the Civil Engineer Supervisor in the Construction Management group, where I work closely with resident engineers (primarily from City Light) and inspectors to ensure high performance regarding… [ Keep reading ]
The Basics Division: Resource Planning & Analysis team in the Power Supply Business Unit How long have you been at City Light? Since November 2022 Tell us about your role. My work helps support our Integrated Resource Plan (IRP), the utility’s roadmap for meeting energy needs over the next 20 years…. [ Keep reading ]
The Basics Division: Communications How long have you been at City Light? I joined Seattle City Light on June 8, 2011. I’ve been with the City of Seattle since May 23, 2001. Tell us about your role. What does your job entail? I’ve been around for a long time, so… [ Keep reading ]
We are pleased to announce that we have been ranked #1 in customer satisfaction among midsize utilities in the West for the fourth year in a row. We earned the highest satisfaction score among electric utilities in the west serving 50,000–99,999 business customers, according to the J.D. Power 2025 U.S…. [ Keep reading ]
The Basics Division: Customer Operations How long have you been at City Light? March 2006 – almost 20 years. Tell us about your role. I oversee a team of 12 customer service representatives, and two senior customer service representatives. Our team assists Seattle City Light’s residential and commercial customers. We are… [ Keep reading ]
