The BasicsYears of Service: TwoDivision: Employee Relations Role: My work includes advising management and employees, responding to escalated workplace issues, and conducting workplace investigations. During the pandemic, I have also done rapid response, outreach, and contact tracing, to help our employees during this difficult time. I try to approach everything… [ Keep reading ]
The BasicsYears of Service: Two in July Division: Asset Management and Large ProjectsRole: As part of the asset data services group, I analyze City Light’s asset data across multiple systems. I work with different business units to address discrepancies and gaps in our asset data and create database scripts, reports,… [ Keep reading ]
The BasicsYears of Service: 33Division: Transmission & Distribution OperationsRole: I purchase, repair, and order tools for the South Service Center tool room, where I’m based. I meet with crew chiefs and managers from transmission and distribution operations and throughout our utility to identify tool and equipment needs. I also procure… [ Keep reading ]
The BasicsYears of Service: One and a halfDivision: Regulatory AffairsRole: Our team focuses on reliability standards compliance and regulations. What that means is we ensure City Light meets or exceeds the safety and security standards set forth by regulatory authorities. Failure to do so can lead to major penalty and… [ Keep reading ]
The BasicsYears of Service: 4-plusDivision: CommunicationsRole: I like to think of my role as one that connects and informs our employees. That ranges from managing our (spot)Light profiles series, writing weekly articles for Network newsletter, and coordinating the Monday Message to creating and co-facilitating programs like Get to Know City… [ Keep reading ]
The BasicsYears of Service: 10Division: Utility Operations & EngineeringRole: Currently I am a senior power dispatcher, assigned outage coordinator. I schedule and plan many of the outages associated with the utility’s distribution, transmission and generational facilities. I like my job because I get to be more involved with the field crews daily,… [ Keep reading ]
The BasicsYears of Service: Five-plusDivision: Energy Innovation & ResourcesRole: I work with customers and contractors to make homes and businesses energy efficient by securing rebates and incentives for energy conservation measures. This is a really unique position as it provides an opportunity for a positive interaction with our customer base… [ Keep reading ]
The BasicsYears of Service: FiveDivision: Transformation & Customer ExperienceRole: My current position is with the newly formed customer advocacy team as an out-of-class senior customer service representative. I enjoy working with the public to answer their questions and provide resources to find the best possible solutions. BackgroundHometown: Seattle, WashingtonAlma Mater:… [ Keep reading ]
The BasicsYears of Service: 22+Division: Utility Operations & EngineeringRole: I supervise crews who maintain and install equipment in substations for system reliability. We also maintain commercial and industrial substations throughout the city, occasionally supporting our generation projects: Skagit, Boundary, Cedar Falls, and Tolt Powerhouses. BackgroundHometown: Born and raised in Seattle,… [ Keep reading ]
The BasicsYears of Service: TwoDivision: Customer Care & Energy SolutionsRole: I work closely with owners, developers, building operators, property managers, tenants, and a network of contractors and service providers to implement energy efficient services, conduct program outreach, and act as a point of contact for businesses and multifamily properties. BackgroundHometown:… [ Keep reading ]
