Seattle City Light is excited to share that, for the third year in a row, we’ve been ranked #1 in customer satisfaction in the West among midsize utilities. We achieved the highest satisfaction score among electric utilities in the west serving 50,000–89,999 business customers, according to the J.D. Power 2024… [ Keep reading ]
For the second year in a row, Seattle City Light has received the highest customer satisfaction index score of any midsize electrical utility (50,000-89,999 business customers) in the western United States, according to the J.D. Power 2023 U.S. Electric Utility Business Customer Satisfaction StudyTM. Overall satisfaction is examined across six… [ Keep reading ]
Seattle, WA—Seattle City Light received the highest customer satisfaction index score of any midsize electrical utility (50,000-89,999 business customers) in the western United States, according to the J.D. Power 2022 Electric Utility Business Customer Satisfaction StudySM. Overall satisfaction is examined across six factors (listed in order of importance): power quality… [ Keep reading ]
Seattle City Light received the highest customer satisfaction index score of any midsize electrical utility in the western United States, according to the J.D. Power 2020 Electric Utility Business Customer Satisfaction Study. The overall satisfaction index examines six factors: power quality and reliability; corporate citizenship; price; billing and payment; communications;… [ Keep reading ]
Seattle City Light is continuing to improve customer safety, reduce carbon emissions and conserve resources by converting the globe streetlights in the downtown Seattle core from high-pressure sodium (HPS) lights to energy-efficient LEDs. The new LED lights will enrich the quality of lighting, improve pedestrian and traffic safety, and maintain the character of downtown Seattle’s historic neighborhoods.
Seattle City Light named Irina Rasputnis as its executive director of Lighting Design Lab (LDL). Rasputnis will join City Light’s leadership team.
Northwest SEED, Seattle City Light and a coalition of neighborhood groups celebrated the first solar installation as part of the Solarize Seattle: Northwest campaign Thursday.
Seattle City Light repair crews restored power about 11 p.m. Wednesday to the final customers affected by a power outage in Capitol Hill, First Hill and South Lake Union that started when a truck crashed into a utility pole. The crash happened near the intersection of Denny Way and Yale… [ Keep reading ]
Seattle City Light crews were working Wednesday morning to restore power for about 3,600 homes and businesses in Capitol Hill, First Hill and South Lake Union after a car struck a utility pole.
