City Light has partnered with DHM Research to conduct a customer satisfaction survey on our behalf beginning September 30. This research will be done in two phases. In phase one, customers will be randomly selected and contacted by phone or text inviting them to take a brief (15 minutes) survey… [ Keep reading ]
The Basics Years of service: Five Division: Transmission & Distribution Operations Tell us about your role: I work on Core 4 at the South Stations. We upgrade and maintain all the transmission and distribution equipment in substations, everything from wiring control equipment to changing out transformers. Background Hometown: Glenwood Springs, Colo. Tell us about your family: I moved here… [ Keep reading ]
Fund brings substantial new resources to protect, conserve, and restore the fisheries resources and aquatic habitat of the Skagit River With a unanimous vote of the City Council on Monday, Seattle created a new fund to support endangered fish species in the Skagit River watershed, including bull trout and Chinook salmon. As Seattle City Light… [ Keep reading ]
The Basics Years of service: 2½ years Division: Environmental Management & Real Estate Tell us about your role: As part of the Real Estate Services team, I wear many hats, but my primary role is to manage and maintain our application, database, and real estate-related needs, like our geographic information system (GIS). I also navigate current team processes and brainstorm… [ Keep reading ]
Seattle City Light, in partnership with the Office of Arts & Culture (ARTS), has commissioned Kate Clark to be the utility’s Artist-in-Residence for approximately one year, starting in September 2021. Clark will work closely with City Light staff to learn about the utility’s operations and facilities, enabling her to create… [ Keep reading ]
The Basics Years of service: 14+ years Division: Customer Operations Role: I lead the Refund and Transfer desk for the utility’s Account Control team. It’s pretty humdrum, but it gets busy at the end of July because that’s when we process the annual utility credit reimbursements. We’ll send refund checks to approximately 16,000 customers enrolled in the Utility Discount Program (UDP) this year. The refunds help many low-income customers,… [ Keep reading ]
Payment Assistance Programs are AvailableThe impact of the pandemic continues to create significant financial hardships for our customers. City Light is committed to ensuring all customers have access to clean energy, no matter their income. Here are some of the financial assistance programs available through City Light to help ease the burden… [ Keep reading ]
The BasicsYears of Service: One year (as of 6/24/21, all remote so far).Division: CommunicationsRole: As part of the External Communications team, I work on connecting our customers and stakeholders with City Light programs, services, and messages. My day-to-day work involves strategizing on how best to convey content to the public,… [ Keep reading ]
The BasicsYears of Service: Six and a halfDivision: Talent and Workforce DevelopmentRole: I recruit new employees to the utility and facilitate all stages of the hiring process. I currently support 26 officers and directors across the organization and also run our internship program hiring process. BackgroundHometown: Issaquah, Wash.Alma Mater: Washington… [ Keep reading ]
1906 steam plant to become a museum and cultural center Seattle City Light has signed a long-term lease and operating agreement with the newly formed Georgetown Steam Plant Community Development Authority (GTSPCDA), a non-profit organization dedicated to continued public use and restoration of the building. The agreement allows the GTSPCDA to assume programming… [ Keep reading ]
