The Basics How long have you been at City Light? April 2012 Division: Customer Operations Tell us about your role. What does your job entail? As a validation supervisor, I lead a team responsible for resolving billing exceptions for Seattle City Light’s residential and commercial customer electricity accounts. Background Hometown:… [ Keep reading ]
New rate updates for 2025 As of January 1, 2025, Seattle City Light has new electricity rates, which were approved by the Seattle City Council as part of the 2025-2030 Strategic Plan. These adjustments reflect our ongoing commitment to maintaining safe, reliable, and environmentally responsible energy services for all our… [ Keep reading ]
Each week, we share a Photo of the Week on our social media channels that is taken by a different City Light employee. We’re so grateful for the contributions and new perspectives our employees share. These gorgeous photos are usually of beautiful Washington landscapes, our hydroelectric projects, and more. With… [ Keep reading ]
The Basics How long have you been at City Light? September 2023 Division: Environmental, Engineering and Project Delivery Tell us about your role. I assist the members of my business unit with travel, expenses, payments, orders, documents, and required governmental filings, to name a few. My job is different from… [ Keep reading ]
Winter weather and storms can make life challenging. Roads, sidewalks, and homes may become dangerous, and power outages can happen. Preparing for these challenges not only ensures your safety, but also helps you conserve energy when it matters most. We’ve created this guide to help you stay safe and use… [ Keep reading ]
In the wake of last week’s bomb cyclone, hundreds of City Light employees worked together to restore power to all 114,000 customers affected by high winds, downed trees and blowing debris. What happened? On Tuesday, November 19, strong winds from a rare “bomb cyclone” hit the Seattle area. Gusts of… [ Keep reading ]
Seattle City Light is excited to share that, for the third year in a row, we’ve been ranked #1 in customer satisfaction in the West among midsize utilities. We achieved the highest satisfaction score among electric utilities in the west serving 50,000–89,999 business customers, according to the J.D. Power 2024… [ Keep reading ]
UPDATE – November 22, 3:30 p.m. Since the major windstorm Tuesday evening, over 111,000 customers have had power restored, and as of 4:00 p.m., fewer than 3,000 remain affected. We have numerous crews in the field, including line and tree service teams, and we are grateful for the support from… [ Keep reading ]
November winds and rain have officially arrived and along with them so has the risk of power outages. Seattle City Light is prepared to answer the call when power outages occur by keeping crews and equipment at the ready, but there are some things that you can do at home… [ Keep reading ]
The Basics Division: Boundary Licensing How long have you been at City Light? Since May 2018 Tell us about your role. I coordinate and conduct fisheries projects and studies in and around Boundary Reservoir to meet our licensing requirements for Boundary Dam operations. This involves supporting and conserving native salmonid… [ Keep reading ]
