As we continue into the new year, we have received many inquiries about the recent rate adjustments. So, we’ve compiled the following list of frequently asked questions to keep our community informed. Why did Seattle City Light raise rates, and when did this change happen? In 2022, the Seattle City… [ Keep reading ]
As of January 1, 2024, City Light has implemented new electricity rates. These new rates were adopted by the Seattle City Council in the fall of 2022 and include two automatic surcharges. While we know rate increases can be a burden, we’re here to empower you with information, resources, and… [ Keep reading ]
With 2024 right around the corner, now is the time to make energy efficiency a strategic priority for your business — and Seattle City Light is here to help. We’re pleased to offer our commercial and industrial customers opportunities that expand beyond equipment replacements and upgrades. If you own or… [ Keep reading ]
Did you know you can do more at myutilities.seattle.gov than just view and pay your City Light bill? Ever since we launched the Utility Services Website, we’ve been continually improving the utility services available to give you the best customer experience possible. Now, we’re proud to share our newest feature,… [ Keep reading ]
For the second year in a row, Seattle City Light has received the highest customer satisfaction index score of any midsize electrical utility (50,000-89,999 business customers) in the western United States, according to the J.D. Power 2023 U.S. Electric Utility Business Customer Satisfaction StudyTM. Overall satisfaction is examined across six… [ Keep reading ]
Seattle City Light will implement new rates effective Jan. 1, 2024. In addition to the planned 4.5% base rate increase adopted by City Council last fall, we will apply two automatic surcharges: The anticipated bill increase for a typical residential customer will be about $9 per month, or $18 per… [ Keep reading ]
Many homes rely on traditional gas or electric powered water heaters for bathing, laundry, and dishwashing. Hot water is something that we can often take for granted until one morning we wake up to a tepid shower and realize that our trusty old water heater has finally let us down…. [ Keep reading ]
The Basics Years of service: I have worked at Seattle City Light since January 1998. Division: Customer Engineering Role: I started my journey with City Light as a meter reader and am now in the Customer Engineering division as a senior electrical service representative (ESR). My role as an ESR… [ Keep reading ]
The equinox is here, so it’s officially time for spring cleaning. While you could stay focused on the traditional chores (clearing gutters, changing out wardrobes, dusting…everything), consider this a chance to conserve energy, save money, and stay comfortable. You don’t have to take on big projects either; you can do… [ Keep reading ]
Spring is here, and we’re eager to get out in our yards to garden. But before you plant that cute little vine, shrub, or tree, remember to avoid planting it too close to utility poles or near overhead power lines. Look up and look around before planting, and be sure… [ Keep reading ]
